COMPANY DETAILS

Company name: David Montero Sánchez, hereinafter Billy Paper Shop
NIF: 72034021E
Registered office: C/ Ernest LLuch 31A, 39012 Santander
E-mail for communication purposes: admin@billypaper.com

PAYMENT METHODS, SHIPPING & RETURNS

PAYMENT METHODS

The minimum purchase order accepted at Billy Paper is €5

  • Credit Card: We accept VISA and MASTERCARD and payment is made through PAYCOMET's secure payment gateway, once finished you will be redirected back to www.billypaper.com
  • Payment by Bizum
  • Payment with PayPal
  • Pay with Amazon Pay
  • Bank transfer: the account number to which the deposit must be made will be provided at the end and confirmation of the order. The order will be shipped when BILLY PAPER has proof of payment in your account. Once the transfer has been made, if you send us the receipt to hola@billypaper.com we will speed up the process. If payment has not been received after 2 business days from the confirmation, the order will be cancelled. The buyer must bear the full amount of the  transfer fees, if any.  

SHIPMENTS

BILLY PAPER declines all responsibility if the buyer enters an incorrect or incomplete shipping address, which could result in a re-shipment of the order and, therefore, duplication of shipping costs and products.

We ship to the Peninsula, the Balearic Islands and the Canary Islands. For shipments to other destinations, please contact us in hola@billypaper.com and we will be sure that we will be able to send you what you want.

PENINSULA: Shipments will be made with the 24-hour CORREOS EXPRESS service. The delivery time will be 24 to 48 hours from receipt of the order at the courier office. You will receive the purchase at your home address and you will have a tracking code for the shipment so that you know where your purchase is at all times.

  • €3.90 for purchases under €30
  • €2.90 for purchases over €30
  • FREE for purchases over €45

BALEARIC ISLANDS: Shipments to the Balearic Islands will be sent by CORREOS EXPRESS. The delivery time will be 4 to 7 business days and you will receive the order at your home.

  • BALEARIC ISLANDS: €8.65
  • FREE for purchases over €75

CANARY ISLANDS: Shipments to the Canary Islands will be made with the Correos parcel service, and the shipping time will be 7 to 10 days.

  • CANARY ISLANDS: €8.65
  • FREE for purchases over €75

Important note for shipments to the Canary Islands: Customs duties must be paid by the buyer upon delivery of their order to the courier service. We are unable to inform you of the costs of these fees, which will depend on the order, nor can we manage their collection or payment, which will be the responsibility of the buyer.



RETURNS

 

After receiving the order at the address indicated, the customer has a period of 14 working days to return it. To do so, you must notify BILLY PAPER in advance by mail to hola@billypaper.com and you will be informed of the process to follow for the return, refund or reshipment, if applicable. The costs related to return shipping will be borne by the user, unless the return is made due to defects in the product. In any case, the product must be returned by the same means by which it was sent, in perfect condition and in its original packaging. Once received and analysed by BILLY PAPER, the amount of the product will be refunded, if applicable, by the same means as the payment was made within a maximum period of 5 days. If the return affects the entire shipment, it must include all products, accessories, gifts, packaging, secondary elements and everything else that was included in the order. Late returns or if the products have been handled incorrectly will not be accepted. No refunds will be made if all conditions are not met.

OBJECT

BILLY PAPER, responsible for the website, makes this document available to users with which it intends to comply with the obligations set forth in Law 34/2002, on Information Society Services and Electronic Commerce (LSSI-CE), in Law 15/1999 on the Protection of Personal Data (LOPD) and in General Law 32/2003 on Telecommunications. as well as informing all users of the website regarding the conditions of access and use of the website.
Any person who accesses this website assumes the role of user, undertakes to observe and strictly comply with the provisions set forth herein, as well as any other applicable legal provision, and acknowledges having read and understood these legal conditions of use, and agrees to comply with them in their entirety.
BILLY PAPER reserves the right to modify any type of information that may appear on the website, without there being any obligation to give prior notice or inform users of these obligations, it being understood that publication on the website is sufficient.
If you, as a user, do not agree to any of these conditions, you must stop accessing this site.

OWNERSHIP OF THE WEBSITE

In accordance with Law 34/2002, of 11 July and other applicable legislation, we inform you that this website "http://www.billypaper.com" is the property of the entity with the company name BILLY PAPER.

COMMUNICATION BETWEEN USERS AND BILLY PAPER

Unless expressly stated otherwise, only notifications and communications between users and BILLY PAPER via contact email admin@billypaper.com, hola@billypaper.com or by registered mail at the corporate address will be considered valid. BILLY PAPER will contact the user by any means in its possession or provided in this regard.

TERMS OF USE, ACCESS AND USE

Through the website www.billypaper.com access to the web portal owned by BILLY PAPER is facilitated to offer Users general access to the information and products offered by the aforementioned entity. By connecting to this website, the user is a user of the website, which implies acceptance of this Legal Notice. For this reason, BILLY PAPER recommends that the user read it each time they access the Website.

The user undertakes not to use any of the content that BILLY PAPER makes available to them to carry out activities contrary to the law, morality or public order and, in general, to use them in accordance with these conditions; and will be liable, vis-à-vis BILLY PAPER and/or third parties, for any damages that may be caused as a result of the breach of such obligation. Anyone who uses this website does so at their own risk. BILLY PAPER reserves the right to block users who fail to comply with any of the terms set forth herein.

BILLY PAPER reserves the right to interrupt access to its website, its services and the contents of the website, temporarily or permanently, when it deems it appropriate and without prior notice, whether for technical, security, control, maintenance, power failures or any other reason.

BILLY PAPER reserves the right to alter, at any time and without prior notice, the configuration, presentation or design of its website, as well as some or all of the contents, and to modify the conditions of use set out in this Legal Notice.

BILLY PAPER is not responsible for the consequences that occur due to the misuse of unreal or incorrect data, or for the failure to comply with the conditions exposed.

The user must give their consent for the processing of their data and to receive commercial advertising. If the user suffers the loss or theft of their access data to "My account", they must notify the contact email admin@billypaper.com and the user will be blocked to prevent fraudulent use of their data.

By accepting these conditions, the user decides to place an order BILLY PAPER informs that in accordance with the requirements of article 27 of Law 34/2002 on Information Society Services and Electronic Commerce, the contracting procedure will follow the following steps:

  • Add the desired products to the shopping cart, choosing the color or characteristics, and the desired quantity.
  • Select shipping and/or billing addresses.
  • Choose the shipping method and the payment method, accepting the shipping costs that derive from the operation.
  • Confirm the order and/or make the payment.
  • Receive the order confirmation that will be valid as proof of purchase, and/or invoice to your email address.
  • Receipt of the order at the address indicated once the delivery deadlines stipulated by the chosen shipping method have been met.

TERMS AND CONDITIONS OF PURCHASE

By accessing the website, the user accepts having read and understood the following terms and conditions of purchase, that he/she is of legal age and has sufficient capacity to make purchases on this website, assuming all the obligations arising therefrom.

The products included on the website owned by BILLY PAPER are new and original. The prices shown on the website include VAT and are expressed in EUROS (€).

Shipping costs are not included in the amount of the products, they are calculated automatically during the purchase process, the website will show the valid options for shipping costs, these are dependent only on the weight of the products chosen, and may become free shipping costs if the conditions are exceeded (see shipping methods).

Once the payment and shipping method of the order has been chosen, the user authorises BILLY PAPER to make use of the information necessary to comply with the stipulations, being able to refer the payment information to the collaborating bank (or secure payment gateway). Under no circumstances does BILLY PAPER store the customers' bank details at the end of the purchase process and the shipping information to the collaborating transport agency and/or will faithfully conform to that provided by the customer, exempting BILLY PAPER from any liability in the event of an incorrect shipment.

BILLY PAPER reserves the right to unilaterally modify the amount of the products or shipping costs unilaterally and without prior notice if it deems it appropriate, with no retroactive effect.

BILLY PAPER reserves the right to unilaterally modify these terms and conditions of purchase and everything that affects the transactions that arise in the purchase process on this website, or to include specific conditions if necessary, without retroactive effect.

RESPONSIBILITY AND RIGHTS

BILLY PAPER is not responsible for the misuse by users of the contents of the website, and the user is solely responsible for any infringements that may be incurred. In the same way, it disclaims responsibility for any information not contained on this website and, therefore, not prepared by BILLY PAPER or not published under its name.

BILLY PAPER will not be liable in the event of service interruptions, delays, errors, malfunctions and, in general, other inconveniences that have their origin in causes beyond the control of BILLY PAPER , and/or due to a fraudulent or culpable action of the user and/or have force majeure as their origin. Without prejudice to the provisions of article 1105 of the Civil Code, force majeure shall also be understood as all events that occur beyond the control of BILLY PAPER, such as: failure of third parties, operators or service companies, acts of government, lack of access to third-party networks, acts or omissions of public authorities, those others produced as a result of natural phenomena, blackouts, etc. and the attack by Hackers, or specialized third parties, on the security or integrity of the computer system, provided that BILLY PAPER has adopted all existing security measures in accordance with the state of the art. In any case, whatever the cause, BILLY PAPER will not assume any liability for direct or indirect damages, consequential damages and/or loss of profits.

BILLY PAPER shall be entitled, without any compensation to the user for these concepts, to temporarily suspend the services and contents of the website in order to carry out maintenance, improvement or repair operations.

BILLY PAPER shall not be liable for any damages that may arise on users' equipment due to possible computer viruses contracted by the user as a result of browsing the website, or for any other damage resulting from such browsing.

In the event that this website redirects to the contents of third party websites, since BILLY PAPER cannot always control the content introduced by third parties on its websites, it does not assume any responsibility for such content. In any case, BILLY PAPER will proceed to the immediate removal of any content that may contravene national or international legislation, morality or public order, proceeding to the immediate removal of the redirection to said website, informing the competent authorities of the content in question.

BILLY PAPER is not responsible for the information and content stored, including but not limited to, in forums, chats, blog generators, comments, social networks or any other means that allow third parties to publish content independently on the provider's website or other media or mobile applications. However, and in compliance with the provisions of articles 11 and 16 of the LSSI-CE, the provider makes itself available to all users, authorities and security forces, and actively collaborates in the removal or, where appropriate, blocking of all content that could affect or contravene national legislation. or international, rights of third parties or morality and public order. In the event that the user considers that there is any content on the website that could be susceptible to this classification, he or she is requested to notify the website administrator immediately.

BILLY PAPER is not responsible for the accuracy, lack of usefulness or suitability for a specific use of this website or its contents; loss of data or services as a result of any delay, non-delivery, misdelivery of exposed products or interruption of service; the accuracy, quality or nature of the information obtained through its contents.

In any case, the information provided on this website is intended to complement and not replace the advice that should in any case be obtained directly from competent professionals.
This website complies with the obligations set forth in Law 15/1999 on the Protection of Personal Data (LOPD), Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), General Telecommunications Law 32/2003, and the Retail Trade Law.

Any user who accesses the services offered by this website undertakes to strictly observe and comply with the conditions set forth herein, and any other legal provision that may be applicable in the commercial relationship that is established.

BILLY PAPER reserves the right to unilaterally modify any information or content that may appear on this website, without prior notice or notification to users.

BILLY PAPER makes no warranties of any kind, either express or implied, regarding the accuracy, reliability or completeness of this site. It also makes no warranties, express or implied, including, but not limited to, warranties of non-infringement, non-infringement, merchantability, or fitness for a particular purpose. It also does not warrant that this website, or the servers that host it, are free of viruses and other potentially dangerous software introduced by third parties, although it does guarantee to remove it as soon as they become aware of them.

Users of the site are aware and agree that some of the information contained on the site may be incorrect, incomplete or outdated, or contain typographical errors. BILLY PAPER is under no obligation to update the content of this site and shall not be liable for any failure to update the information. It is the sole responsibility of the user to evaluate the accuracy and/or usefulness of any information, advice, opinion, or any other content available through this site.

BILLY PAPER reserves the right to temporarily suspend access to this site without prior notice for maintenance, updating, improvement or repair operations.

It is forbidden for the user to use this website to send, transmit or publish any illegal, threatening, libelous, defamatory, propagandistic, scandalous, obscene, pornographic, or any other material that could give rise to civil or criminal liability under applicable law, for which the user will be responsible in any case.

BILLY PAPER also does not warrant that this website or the servers that host it are free of viruses and other potentially dangerous software, or the availability, continuity, usefulness and infallibility of the operation of this site, its services or its contents; nor the legality, reliability or usefulness of the information and content provided by third parties through this site.

In general, this site may only be used by natural and legal persons with sufficient legal capacity in accordance with applicable law. Exceptionally, minors who have previously obtained the authorization of their parents or legal guardians may use the site, who will be responsible for the use of the site by the minor in their care.

The use of the contents and services offered by BILLY PAPER will be at the sole risk and responsibility of the user. The company does not assume any duty or commitment to verify or monitor the content and information entered by users. The user undertakes to use the website and all its content and services diligently, always subject to the Law, good customs, and these general conditions, always maintaining respect for other users.

Likewise, the user undertakes to make appropriate use of the materials and information contained on the website, not using them to carry out illegal activities or activities that constitute a crime, that violate the rights of third parties, or that infringe the regulations on intellectual and industrial property, or any other rules of the applicable legal system, being the only responsible before BILLY PAPER and third parties for the breach of what is established herein. The user undertakes not to transmit, introduce, disseminate or make available to third parties any type of material and information contrary to the Law, morality, public order and these general conditions of use.

In any case, the user must always provide truthful information that cannot lead to any type of confusion, as well as correct identification data, and never impersonate third parties or on their behalf.
In relation to the infringement of any irregularity, please remember that the IP address of your computer is recorded by the simple access to our website.

BILLY PAPER reserves the right to cancel, remove, or disallow the use of all or any of the services of the website to any user without prior notice if, at its discretion, and in any type of circumstance, the user is making incorrect use of it.

If any of the provisions contained in these terms and conditions are found by a competent court to be unlawful or void, such provision shall be severed if required by law. You expressly agree that all other non-excluded provisions remain unchanged and remain in full force and effect.

This site may contain public forums, chat rooms, and other mechanisms by which users can express their opinions and exchange files in electronic form. The information, communications and files sent through these forums and rooms, together with the e-mail addresses and other communications disclosed by users will not be considered confidential material.

When users transmit or post any information to this site, they are granting BILLY PAPER permission to use such information, including, without limitation, using, reproducing, transmitting, posting, or sending such information for any purpose, including, without limitation, reproducing, disclosing or transmitting, posting, or sending such information.

BILLY PAPER assumes no responsibility for the content of any information or communications sent by its users through these areas.

For the resolution of all controversies or issues related to this website or the activities carried out on it, Spanish law will be applied, to which the parties expressly submit, and the Courts and Tribunals of the locality of BILLY PAPER's domicile will be competent for the resolution of all conflicts arising from or related to its use.

INTELLECTUAL AND INDUSTRIAL PROPERTY

The intellectual property rights of all the contents and graphic design of this website are owned by BILLY PAPER. Reproduction, copying, use, distribution, commercialization, public communication, except for personal and private use, without authorization, constitutes an infringement of the intellectual property rights of BILLY PAPER, punishable by current legislation.

Likewise, all trade names, trademarks or distinctive signs of any kind contained on the website are protected by law. Likewise, the user acknowledges that the information to which he/she can access through the website may be protected by industrial, intellectual or other property rights, BILLY PAPER will not be responsible in any case and under no circumstances for the infringements of such rights that may be committed by the user.
All the contents of the site, including, but not limited to, trademarks, logos, graphics, images, sound and video files, software, programming code, texts, icons, and names that identify services are the property of BILLY PAPER and are protected by current legislation on intellectual and industrial property rights.

The designs, logos, text and/or graphics that are not the provider's and that may appear on the website belong to their respective owners, who are responsible for any possible controversy that may arise in relation to them.

BILLY PAPER does not expressly authorise third parties to redirect directly to the specific contents of the website, and must in any case redirect to the main website of the provider.
To make any type of observation regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so through the following email admin@billypaper.com.

The user's access to this site does not imply any type of waiver, transmission or assignment, total or partial, of said property rights, for this reason, access to these contents or elements does not grant, under any circumstances, the user the possibility of copying, selling, modifying, reproducing, publishing, assigning, transmitting, or creating new products or services derived from the information and elements contained herein.

For this reason, the user of this site may not, without the express written permission of BILLY PAPER, copy, distribute, download, modify, delete, delete, alter, publish, transmit, or take advantage in any way of the materials it contains.

The user does not acquire any rights or licenses in relation to the service or the elements therein, except for the limited right to use the service in accordance with the applicable terms. You may only use the contents or elements that you access through the BILLY PAPER services for your own use and needs, and you undertake not to make any direct or indirect commercial exploitation of the services, or the materials, elements, or information obtained through them.

PRIVACY, DATA PROTECTION AND E-COMMERCE POLICY.

In compliance with Organic Law 15/99 of 13 December on the Protection of Personal Data, BILLY PAPER strictly complies with all the necessary measures to guarantee the security, integrity and privacy of the data provided by the user through the data collection forms inserted on the website. The personal data freely entered by the customer in the order submission form on the site are used solely and exclusively by the company to carry out its administrative, technical, and commercial management tasks. Under no circumstances will our customers' personal data be transferred to third parties outside the company without the express consent of the affected party. The company undertakes to delete the personal data collected when they are no longer necessary or relevant for the purpose for which they were collected.

The company will agree to the transfer of data only when this implies a need to be able to provide its customers with the contracted services, transferring these only to those entities and organizations that are intimately and necessarily linked to the provision of the different services offered on the site, workers or collaborators of the company and companies or professional firms that collaborate or help in economic matters, administrative, legal, fiscal or financial.

The user is expressly informed that they will be incorporated into existing files in BILLY PAPER and that they have the right to access, rectify, cancel and oppose them, being able to exercise these rights by sending a written request to the corporate address of BILLY PAPER, or by sending them to the following email address admin@billypaper.com or by any means that guarantees the identification of the interested party and in which the file or files to be consulted.

By sending an e-mail message or voluntarily entering it on the website by the user, he/she gives his/her consent to the automated processing of the data included therein. The data provided will be used for commercial purposes, and the recipients will be the administrative, commercial and technical services of BILLY PAPER, which will adopt the necessary measures to prevent the alteration, processing, loss or unauthorised access of personal data, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed. in order to comply with its obligation of secrecy and its duty to keep them.

In the same way, BILLY PAPER is authorized to send the user commercial and technical information about its products. In the case of commercial and technical communications sent by e-mail or equivalent means, the user gives us their express consent for the sending of advertising by such means.

USE OF COOKIES

This Website uses cookies when a user browses its pages. Cookies are files sent to a browser by means of a web server to record the User's activities on the Website and allow them to browse more smoothly and personally. The user has the possibility of configuring their browser to prevent the entry of these, block them or, where appropriate, delete them. In order to use the Website, it is not necessary for the user to allow the installation of cookies sent by the Website.

PROTECTED AREAS OF THE WEBSITE

Generally, in order to access the services of BILLY PAPER, it will not be necessary for the user to subscribe or register. The use of certain services may be conditional on the prior obtaining of a personal account through the registration of the user. This registration will be carried out in the manner expressly indicated on the website. This site may contain restricted access areas, protected by identifiers and passwords or other security mechanisms. The user shall not attempt to access these restricted access areas without being duly authorized by BILLY PAPER, nor shall he attempt to circumvent or manipulate the protection mechanisms established by it.

The user who has been authorized by BILLY PAPER to access any of these protected areas will be solely responsible for maintaining strict secrecy, and not disclosing to third parties, the identifiers, passwords and other security methods that BILLY PAPER makes available to access the protected areas. The user will therefore be solely responsible for any damages arising from failure to keep the aforementioned security mechanisms secret.

The user is informed that the attempt to gain unauthorized access to the restricted areas of this site may be subject to civil and/or criminal liability.

DURATION AND REVIEW

Although the legal relationship between BILLY PAPER and the user, derived from access to and use of the site, has an indefinite duration, it will be considered terminated at the time the company modifies these general conditions. As soon as the company announces the modification of the general conditions, and the user accesses and uses the services and contents of the site, a new legal relationship between both parties of an equally indefinite nature will be deemed to have begun.

Notwithstanding the foregoing, BILLY PAPER is entitled to unilaterally suspend, interrupt, or terminate, at any time and without prior notice or just cause, the provision of any of the services it offers.

BILLY PAPER reserves the right to revise, unilaterally and without prior notice, these Terms of Use at any time. The revised terms will be effective as soon as they are posted on this site. If you make regular use of this site, you should review the terms and conditions regularly, and you will refrain from accessing the site if you do not find any of the revised terms acceptable.

GOVERNING LAW AND JURISDICTION

For the resolution of all controversies or issues related to this website or the activities carried out on it, Spanish law will be applied, to which the parties expressly submit, being competent for the resolution of all conflicts arising from or related to its use, in the Courts and Tribunals of Santander.

If you choose to use or access this site from outside the United States, you should be aware that you do so on your own initiative, and that you are responsible for compliance with applicable local laws. In the same way, for the resolution of all conflicts arising from or related to its use, they will be resolved in  the Courts and Tribunals of Santander.